AQU@SERVICE - Solutions tailored to your Demand

BWT offers you comprehensive and manufacturer independent services for your clean utility systems. You can individually configure the different products for your specific demand. With AQU@SERVICE you can reduce the unscheduled downtimes to the minimum and ensure maximum system availability. BWT Pharma & Biotech as your overall service partner is providing you consistent and compliant service documentation, reduces your administrative and coordination cost, increases your comfort and safety during quality audits and inspections, as well as providing maximum production safety.

 

Following AQU@SERVICE products are available:

 

AQU@SERVICE Emergency

Quick on-site reaction time in your local language with certified and trained local emergency service partners.

 

AQU@SERVICE GMP

Mutual planned and coordinated, pharma compliant maintenance with comprehensive documentation according GMP rules and ISPE guidelines.

 

AQU@SERVICE Hotline

Qualified technical Hotline accessible 24 hours, 365 days per year.

 

AQU@SERVICE Calibration

Calibration of functionality and quality critical instrumentation independent of manufacturer and brand.

 

AQU@SERVICE Documentation

Continuous update of your system technical documentation including all service and calibration reports as well as monitoring of all exchanged parts.

 

AQU@SERVICE Audit

Qualified and manufacturer independent system audits by experienced service engineers.

 

AQU@SERVICE Upgrade

System updates (Performance enhancements, capacity increases) and software actualizations keeping your system always up to date and extend the system lifetime.

 

AQU@SERVICE Remote Assistance

Remote access via safe VPN connection enable performing data analysis and system diagnosis. Eventual necessary alarm support or corrective action could be done immediately online and without travel cost.

 

AQU@SERVICE Training

Client and system specific theoretical and practical training for operators, maintenance or engineering personnel.

 

AQU@SERVICE Parts

Customer and system tailored spare parts concept with validated wear and spare parts.

 

AQU@SERVICE Specials

Membrane and seal replacement, sterile Filter integrity testing for air and water filters, roughness measurement, clean steam quality measurement according EN285, laboratory analyses (water quality, membrane products, ion exchange materials, etc.) incl. qualified reports and corrective measures.

 

More information:


AQU@SERVICE Brochure

AQU@SERVICE Solutions 

AQU@SERVICE Spare parts 

AQU@SERVICE Documentation 

AQU@SERVICE Calibration 

AQU@SERVICE GMP